Symphonic | Tipalti

Our accounts payable team is incredibly lean, with just two people managing over 60,000 clients. And a lot of that operational efficiency is directly thanks to Tipalti.

Jorge Brea

Founder and CEO, Symphonic

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Symphonic Overview

Industry

Music royalties

Company Size

100 –‑ 1000

Current ERP

Quickbooks

Region

United States

Tipalti Products Used

Mass Payments

Challenge

Manual payout processes hindered scalability and efficiency in managing royalty distributions.

Solution

Symphonic Distribution implemented Tipalti Mass Payments to automate and streamline global royalty payouts.

Results

Symphonic Distribution automated monthly royalty payments for 100,000+ clients, paid out artists on all seven continents, and consolidated disparate payment methods into one.

The Challenge

Manual Payout Processes Impeded Growth

Symphonic Distribution, founded by producer and DJ Jorge Brea, aims to assist independent musicians in distributing their music and ensuring proper compensation. Initially, the company managed royalty payments manually, which was feasible with a smaller client base. However, as the client list expanded to over 100,000, representing more than 500,000 artists worldwide, manual processes became a bottleneck, limiting scalability and increasing the risk of errors. Symphonic Distribution wanted to find a solution that automated monthly royalty payments to clients globally, improved KYC (Know Your Customer) initiatives, ensured client data security, and streamlined tax-data collection and royalty sharing.

We serve hundreds of thousands of clients—some in other countries, who need payment in local currency—and we’re paying them each month for earnings across 200 streaming platforms. That’s difficult enough, but when we added SplitShare, where every payment might be distributed to many collaborators, finance automation became a must-have.

Jorge Brea

Founder and CEO, Symphonic

The Solution

Automated Royalty Payouts With Tipalti Mass Payments

To overcome these challenges, Symphonic Distribution implemented Tipalti Mass Payments. Tipalti’s automation solution enabled the company to efficiently manage royalty distributions to a vast and growing client base, ensuring timely and accurate payouts across multiple currencies and countries. The adoption of Tipalti allowed Symphonic Distribution to automate monthly client and vendor payouts worldwide, improve trust and safety infrastructure with Tipalti’s client payment verification, enhance client security by transferring PII data to Tipalti’s compliant systems, and improve efficiency and service with automated tax summaries and royalty sharing.

Our core business and focus is to ensure that creators have a means of getting their music out there and obviously getting paid for it. Our technology is one of our strong pillars, besides everything that we do in terms of customer service and community, our technology is a differentiator.

Jorge Brea

Founder and CEO, Symphonic

The Result

Enhanced Efficiency and Global Expansion

With Tipalti Mass Payments, Symphonic Distribution automated monthly royalty payments for over 100,000 clients, representing over 500,000 artists. This automation allowed the company to focus on expanding its global presence, which is now established in over a dozen countries. The streamlined payment process also improved client satisfaction by ensuring timely and accurate royalty distributions, reinforcing Symphonic’s reputation as a trusted partner for independent musicians.

Our accounts payable team is incredibly lean, with just two people managing over 60,000 clients. And a lot of that operational efficiency is directly thanks to Tipalti.

Jorge Brea

Founder and CEO, Symphonic