Canadian Services Schedule
Last Modified: 04 April 2025
This schedule describes the additional terms and conditions applicable to Customers who contract with Tipalti Canada, Inc. If in conflict with any other part of the Agreement, this Schedule will control.
- Making Payments.
1.1 Linked Accounts. To fund a Tipalti Account, Customer must associate one or more Linked Accounts with its Tipalti Account(s). Customer shall provide to Tipalti all account numbers, owner identifications, and other information regarding each Linked Account reasonably requested. Tipalti may refuse to accept a payment into a Tipalti Account at any time if Tipalti believes accepting such payment creates excessive regulatory, security, financial, or reputational risk. Customer represents and warrants that (1) it has the authority to provide all requested information regarding each Linked Account, and that any representative providing the information has the authority to provide it, and (2) it provides complete and accurate information regarding the Linked Account. Customer shall notify Tipalti promptly of any changes to information regarding the Linked Account.
1.2 Tipalti Account. Tipalti is not a bank and does not itself take deposits or provide deposit-taking services. When transferring Funds to the Tipalti Bank, Customer is intending that all Funds received into the Tipalti Bank are held by Tipalti in a custodial capacity in one or more virtually segregated accounts within an account established for the benefit of Tipalti’s customers. Customer’s transfer neither confers depositor rights or protections against Tipalti under Canadian law nor qualifies as a deposit received by Tipalti pursuant to the Trust and Loan Companies Act (Canada) or the Bank Act. Tipalti does not pay any interest to Customer on the balance of any Tipalti Account. Funds held by Tipalti Canada, Inc. are not eligible for insurance under the Canada Deposit Insurance Corporation (CDIC) or any other deposit insurance program. If Tipalti or the Tipalti Bank receives an order of any court or governmental or regulatory authority relating to Customer, or if Tipalti or the Tipalti Bank deems it advisable in order to comply with Applicable Law or considering that it could be in breach of any Applicable Laws relating to any Customer, Tipalti or the Tipalti Bank may freeze Funds or block transfer of Funds. Customer hereby appoints Tipalti as its agent with respect to Funds in its Tipalti Accounts.
1.3 Rejected or Returned Transactions. If a payment is rejected or returned by the Payee or the Payee’s bank or financial institution, or a correspondent bank or financial institution, then Tipalti may attempt the payment again, attempt payment using a different payment method, or return the funds to Customer’s Tipalti Account. Funds from rejected Transactions will be exchanged back to the currency it originated from by the Tipalti Bank at the then-applicable exchange rate. Customer is responsible for all costs associated with rejected or returned Transactions, including but not limited to penalties and conversion fees. Customer authorizes Tipalti to open and process any mail which is addressed to Customer at Tipalti’s address.
1.4 Single Sign-On. Customer may enable single sign-on (“SSO”) for Customer Users, wherein Customer shall use SSO authentication providers via a third-party application to manage login credentials to access the Services. If Customer enables SSO then (1) Customer is responsible for its SSO use and configuration and shall ensure that it and its SSO authentication provider uses two-factor authentication; (2) Tipalti is not required to provide two-factor authentication; and (3) Tipalti may, in its sole discretion and at any time without notice to Customer, discontinue the SSO configuration. - General
2.1 How Tipalti is Regulated. Tipalti Canada, Inc. is located at 505 Burrard ST, Suite 1400, Vancouver, British Columbia, Canada, V7X 1M5 and registered in British Columbia, Canada, corporate registry ID BC1184769. Tipalti Canada, Inc. is registered with the Financial Transactions and Reports Analysis Centre as a Money Services Business, with FINTRAC registration number C100000235, and has applied as a Payment Service Provider under the Retail Payment Activities Act. Tipalti Canada, Inc. is not regulated under the Trust and Loan Companies Act (Canada), nor the Bank Act, and does not engage in activities requiring such regulation.