NEXT Insurance Builds a Robust Tech Stack

Our finance team wouldn’t have kept up with the pace at which the company was growing without the FinOps solutions that we have in place today.

Byron Whitman

Corporate Controller, NEXT

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NEXT Overview

Industry

Business services

Company Size

100 –‑ 1000

Current ERP

Netsuite

Region

United States

Tipalti Products Used

AP Automation

Challenge

Manual invoice processing and vendor management were time-consuming and inefficient.

Solution

NEXT Insurance implemented Tipalti Accounts Payable to automate invoice processing and integrate seamlessly with ERP, NetSuite.

Results

NEXT Insurance processed 1,000+ invoices per month with automation and saved 2+ hours per week with a streamlined approval workflow.

The Challenge

Inefficient, Manual Vendor Management and Invoice Processing

Offering general liability, workers’ compensation, commercial auto, commercial property, and more, NEXT Insurance is actively helping over 300,000 businesses by providing simple, customized, and affordable coverage. Faced with manual vendor management and invoice processing challenges, NEXT Insurance, was spending considerable time inputting documents into ERP system, NetSuite, leading to inefficiencies. This process required tracking down emails from department approvers, further complicating operations. The company sought a solution to streamline these processes and support its rapid growth.

One of the first things we considered when looking at new tools is ‘how does it integrate with NetSuite?’ Then we identified our pain points – and a major one was managing our vendors and processing invoices. Our process was very manual, having to track down the emails to all department approvers.

Byron Whitman

Corporate Controller, NEXT

The Solution

Automated Finance Processes With Tipalti Accounts Payable

NEXT Insurance upgraded to Tipalti Accounts Payable to process invoices and payments, simplify its approval workflow, and significantly expedite monthly close time. A key consideration was Tipalti’s seamless integration with ERP, NetSuite. The technology allowed NEXT Insurance to improve vendor management and reduced manual data entry—allowing the finance team to operate more efficiently and focus on strategic tasks.

We were looking for something that made the approval process better. We liked the efficiency of Tipalti’s approval flow and its simplicity. It was very user-friendly and integrated well with NetSuite.

Byron Whitman

Corporate Controller, NEXT

The Result

Enhanced Efficiency and Automated Approvals

By implementing Tipalti Accounts Payable, NEXT Insurance saved over 2 hours per week by streamlining approval workflows. Automating vendor management and invoice processing led to significant efficiencies, enabling the finance team to keep pace with the company’s rapid growth and process 1,000+ invoices per month. Tipalti helps position NEXT Insurance for future expansion, with plans for even more automation and streamlined processes.